Audit 100% of your calls.
₹1 per minute.
Your QA team samples 2–5% of calls and the rest go unheard. TinyAI scores every single call on your own scorecard — script adherence, compliance, sentiment, escalations — and puts a ranked report on your desk daily. Live in 10 days.
Send us 1,000 minutes of calls.
Get a complete AI scorecard back in 48 hours.
No integration. No meetings. No cost. Judge the output against your own QA team's reports, then decide.
Share recordings
Export ~1,000 minutes of call recordings from your dialer or telephony system. Any format, any language mix.
We configure your scorecard
We map your existing QA parameters — or hand you our battle-tested BPO scorecard if you'd rather start there.
Scorecard in 48 hours
Every call scored, agents ranked, compliance risks flagged, worst calls surfaced with timestamps and transcripts.
Your scorecard, applied consistently to every call — no sampling bias, no reviewer mood.
- Script & process adherence, opening to closing
- Compliance violations flagged with timestamps
- Customer sentiment and escalation detection
- Agent-level rankings and coaching priorities
- Full transcripts, searchable across every call
- Daily and weekly reports to Quality & Ops heads
- Hindi, English and mixed-language calls handled
- Dispute-proof: every score traces to the recording
Usage pricing. No seats, no lock-in.
| Service | Rate | Billed |
|---|---|---|
| AI Quality Analysis | ₹1 / minute | Monthly, on actual audited minutes |
| AI Voice Calling (outbound campaigns, reminders, confirmations) | ₹3 / minute | Monthly, on actual AI call time |
| One-time integration & scorecard setup | ₹25,000 | Once, before go-live |
Example: a 100-seat floor at full coverage is roughly 6 lakh minutes a month — every call heard, for less than the cost of a manual QA team that samples 5%.
Call-center operators in Mumbai and Bengaluru run TinyAI QA in production today.
A multi-city BPO audits its voice-process calls with us under a usage contract. A Mumbai teleservices firm uses TinyAI QA across client campaigns. A Bengaluru quality-analysis company licenses our engine to serve its own call-center clients. References available on request.
We already have a QA team. Why this?
Keep them — change their job. Today they sample a few percent of calls and spend hours listening. With 100% AI coverage they supervise the output, handle disputes and coach agents. Score disputes drop because every score traces back to the exact moment in the recording.
What about our client's data security?
Your recordings remain your property, are processed on infrastructure in India, and are deletable on request — all contractually. We sign your NDA and support client-side audits of usage records.
How long does integration take?
Ten days from signing to live, including scorecard configuration and calibration against your historical QA scores. The pilot needs zero integration — you export recordings, we return a report.
Can it handle Hindi and mixed-language calls?
Yes. Hindi, English and code-switched conversations are scored with the same scorecard. Other Indian languages on request.
Can we run it on our own servers?
Yes — client-side deployment is available for operations with data-residency mandates, with usage verified by periodic audit instead of metering.
Hear every call. Starting Monday.
1,000 minutes in, full scorecard out, 48 hours. Free.